Users show only on one node in UMP 8.1 in a Multiple UMP configuration

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Article ID: 33902

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

PROBLEM:
I've configured two UMP 8.1 nodes as instructed at

https://wiki.ca.com/display/UIM81/Configure+Multiple+UMP+Servers

Everything is working alright, but there is one issue: If I go to Control Panel -> "Users and Organizations," I can only see the users listed on the node where they first signed in.

SOLUTION:

On the second node where the users are missing
-?Go to?Control Panel
- On the left hand Portal Menu go to Server Administration
- On the "Actions" Menu, Execute?Reindex all search indexes.


<Please see attached file for image>

User-added image

keywords: Multiple UMP users user missing Users and Organizations control panel 8.1
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Environment

Release:
Component: CAUIM

Attachments

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