controller probe restarts: application crash in Windows event log

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

Robot (controller.exe) restarting may be characterized by one or more of the following symptoms:

a) controller.exe crash in the Windows Application event log on the robot machine

b) controller.exe disappears from the Task Manager then reappears (you may have to set View->Update Speed to High)

c) Information (Robotname, Version, Hub and Domain) may disappear from the Nimsoft Service Controller Window after a minute or so.

<Please see attached file for image>

This behavior is usually caused by a faulty/bad install.

Try reinstalling the robot.

Then if that doesn?t work, try uninstalling the robot, clean the registry and then do a fresh Robot install.

keywords: controller controller.exe restarts restarting application crash no information in service controller disappears

Environment

Release:
Component: CAUIM