Symptoms:
Manually trying to access SRM plug-in: https://SRM_IP:443/dr fails as well
SRM HTML logs reported following events:
%ProgramData%\VMware\VMware vCenter Site Recovery Manager\runtime\srm-client\logs\dr.log 2018-12-03 13:31:47,413 [srm-utilities-thread-7] WARN com.vmware.vim.sso.client.impl.SiteAffinityServiceDiscovery bda9e6d6-####-####-####-########4ca - CDC not configured java.lang.NoClassDefFoundError: Could not initialize class com.vmware.identity.cdc.CdcAdapter 2018-12-03 16:44:28,552 [srm-reactive-thread-15] INFO com.vmware.identity.websso.client.endpoint.SsoRequestSender 2337708e-####-####-####-########0d3 - Destination URL: https://psc01.vmware.local/websso/SAML2/SSO/vsphere.local 2018-12-03 16:44:28,552 [srm-reactive-thread-15] INFO com.vmware.identity.websso.client.endpoint.SsoRequestSender 2337708e-####-####-####-########0d3 - Relay State value is: null 2018-12-03 16:44:28,567 [srm-reactive-thread-15] INFO com.vmware.identity.websso.client.Message 2337708e-####-####-####-########0d3 - Incoming or outgoing SAML message. Message Type:AUTHN_REQUEST ID:_aa141268966c2b7bcf95fbccbece703a SessionIndex:null Message source:https://drssrm02.vmware.local/dr Message destination:https://psc01.vmware.local/websso/SAML2/SSO/vsphere.local Message validation result (for incoming messages):null Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
This issue was caused by SRM tomcat service configuration file 'login-index.html' located at: C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\runtime\srm-client\webapps\dr\app\
This issue was caused by SRM tomcat service configuration file: 'login-index.html'. There is no resolution.
Workaround:
To work around, download attached 'login-index.html' file and replace it on SRM server
Download 'login-index.html' attached to this article.
Make a copy of 'login-index.html' file on SRM server: C:\ProgramData\VMware\VMware vCenter Site Recovery Manager\runtime\srm-client\webapps\dr\app\login-index.html