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Installation error: "Error while checking for instances" (Linux/Unix)
Article ID: 33899
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
How to remove the existing NMS "instance" on Solaris, AIX, Suse Linux, CentOS, Ubuntu, RHEL RedHat Enterprise Linux, etc., due to error on installation;
"Error while checking for instances"
In some cases the above error will not be displayed but the install log (located at /tmp/ia/) will point to the default location when the current instance is at non default location.
Log sample:
location: '/opt/nimsoft'
Delete the .com.zerog.registry.xml file, which should be located in /var or the user's /home directory.
You can also run the following command to locate the file:
find / -name .com.zerog.registry.xml
then remove it.
rm -f .com.zerog.registry.xml
"Error while checking for instances"
In some cases the above error will not be displayed but the install log (located at /tmp/ia/) will point to the default location when the current instance is at non default location.
Log sample:
location: '/opt/nimsoft'
Delete the .com.zerog.registry.xml file, which should be located in /var or the user's /home directory.
You can also run the following command to locate the file:
find / -name .com.zerog.registry.xml
then remove it.
rm -f .com.zerog.registry.xml
Environment
Release:
Component: CAUIM
Component: CAUIM
Resolution
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