caveats when upgrading java_jre on a robot

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Article ID: 33894

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When you upgrade java_jre package on a robot, please stop all JAVA probes on the robot prior to upgrade.

If there is JAVA probes are running, it holds JRE modules and it prevents JRE modules from being updated correctly.

How to verify if a probe is JAVA probe or not ?

1. Log on to Infrastructure Manager
2. Go to robot
3. You'll see list of probes in the right panel.
4. See "Command" column. If listed as "<startup java>" it is JAVA probe.

[Related article]

UMP Upgrade caveats

https://na4.salesforce.com/kAH60000000CaWb
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Environment

Release:
Component: CAUIM