vRA patch upgrade fails at "VREALIZE UPGRADE TRANSFER PACKAGES" task
Article ID: 338939
Updated On:
Products
VMware Cloud Foundation
Issue/Introduction
This article outlines a rare case when the vRA upgrade workflow is failing due to intermittent networking issues and provides customers with instructions on how to proceed.
Symptoms:
vRA patch upgrade fails at "VREALIZE UPGRADE TRANSFER PACKAGES" task due to following error:
YYYY-MM-DDT03:00:07.215+0000 INFO [vcf_lcm,b7eac2b83b3321ad,6fcc,upgradeId=2f7ed2bf-5e3e-4f2d-a340-5f1f25649b2b,resourceType=VRA,resourceId=e1d4bd5d-c4be-4993-96bc-637182260dbb:vra,bundleElementId=2cd27743-0ca3-41ad-8da2-7f3f1660a107] [c.v.e.s.l.p.i.v.s.VraRegisterPatchBinaryStage,ThreadPoolTaskExecutor-10] Executing CURL command on VRSLCM: curl -X POST "http://localhost:8080/lcm/lcops/api/settings/patch/import" -H "accept: */*" -H "Content-Type: multipart/form-data" -H "Authorization: Basic %s" -F "file=@%s" -k
YYYY-MM-DDT03:00:07.233+0000 ERROR [vcf_lcm,b7eac2b83b3321ad,6fcc,upgradeId=2f7ed2bf-5e3e-4f2d-a340-5f1f25649b2b,resourceType=VRA,resourceId=e1d4bd5d-c4be-4993-96bc-637182260dbb:vra,bundleElementId=2cd27743-0ca3-41ad-8da2-7f3f1660a107] [c.v.evo.sddc.common.util.SshUtil,ThreadPoolTaskExecutor-10] Received exception during command execution
com.jcraft.jsch.JSchException: channel is not opened.
at com.jcraft.jsch.Channel.sendChannelOpen(Channel.java:768)
at com.jcraft.jsch.Channel.connect(Channel.java:151)
at com.jcraft.jsch.Channel.connect(Channel.java:145)
at com.vmware.evo.sddc.common.util.SshUtil$ChannelWorker.run(SshUtil.java:248)
Symptoms:
vRA patch upgrade fails at "VREALIZE UPGRADE TRANSFER PACKAGES" task due to following error:
YYYY-MM-DDT03:00:07.215+0000 INFO [vcf_lcm,b7eac2b83b3321ad,6fcc,upgradeId=2f7ed2bf-5e3e-4f2d-a340-5f1f25649b2b,resourceType=VRA,resourceId=e1d4bd5d-c4be-4993-96bc-637182260dbb:vra,bundleElementId=2cd27743-0ca3-41ad-8da2-7f3f1660a107] [c.v.e.s.l.p.i.v.s.VraRegisterPatchBinaryStage,ThreadPoolTaskExecutor-10] Executing CURL command on VRSLCM: curl -X POST "http://localhost:8080/lcm/lcops/api/settings/patch/import" -H "accept: */*" -H "Content-Type: multipart/form-data" -H "Authorization: Basic %s" -F "file=@%s" -k
YYYY-MM-DDT03:00:07.233+0000 ERROR [vcf_lcm,b7eac2b83b3321ad,6fcc,upgradeId=2f7ed2bf-5e3e-4f2d-a340-5f1f25649b2b,resourceType=VRA,resourceId=e1d4bd5d-c4be-4993-96bc-637182260dbb:vra,bundleElementId=2cd27743-0ca3-41ad-8da2-7f3f1660a107] [c.v.evo.sddc.common.util.SshUtil,ThreadPoolTaskExecutor-10] Received exception during command execution
com.jcraft.jsch.JSchException: channel is not opened.
at com.jcraft.jsch.Channel.sendChannelOpen(Channel.java:768)
at com.jcraft.jsch.Channel.connect(Channel.java:151)
at com.jcraft.jsch.Channel.connect(Channel.java:145)
at com.vmware.evo.sddc.common.util.SshUtil$ChannelWorker.run(SshUtil.java:248)
Environment
VMware Cloud Foundation 4.3
VMware Cloud Foundation 4.x
VMware Cloud Foundation 4.x
Cause
As part of the vRA upgrade workflow, the bundle should be transfered to the vRSLCM.
For that purpose, we are connecting to the vRSLCM appliance via SSH. In that case, the SSH connection could not be established due to intermittent networking issues.
Note: This is observed as a result of intermittent networking issue.
For that purpose, we are connecting to the vRSLCM appliance via SSH. In that case, the SSH connection could not be established due to intermittent networking issues.
Note: This is observed as a result of intermittent networking issue.
Resolution
Given that the cause is an intermittent networking issue, it cannot be resolved.
Recommend to follow the workaround.
Workaround:
A retry is recommended.
Additional Information
Impact/Risks:
We may need to retry the workflow to upload (Transfer the package)
We may need to retry the workflow to upload (Transfer the package)
Feedback
Yes
No
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