This article outlines a rare case when the vRA upgrade workflow is failing due to intermittent networking issues and provides customers with instructions on how to proceed.
Symptoms:
vRA patch upgrade fails at "VREALIZE UPGRADE TRANSFER PACKAGES" task due to following error:
YYYY-MM-DDT03:00:07.215+0000 INFO [vcf_lcm,b7eac2b83b3321ad,6fcc,upgradeId=2f7ed2bf-####-####-####-########b2b,resourceType=VRA,resourceId=e1d4bd5d-####-####-####-########dbb:vra,bundleElementId=2cd27743-####-####-####-########107] [c.v.e.s.l.p.i.v.s.VraRegisterPatchBinaryStage,ThreadPoolTaskExecutor-10] Executing CURL command on VRSLCM: curl -X POST "http://localhost:8080/lcm/lcops/api/settings/patch/import" -H "accept: */*" -H "Content-Type: multipart/form-data" -H "Authorization: Basic %s" -F "file=@%s" -k
YYYY-MM-DDT03:00:07.233+0000 ERROR [vcf_lcm,b7eac2b83b3321ad,6fcc,upgradeId=2f7ed2bf-####-####-####-########b2b,resourceType=VRA,resourceId=e1d4bd5d-####-####-####-########dbb:vra,bundleElementId=2cd27743-####-####-####-########107] [c.v.evo.sddc.common.util.SshUtil,ThreadPoolTaskExecutor-10] Received exception during command execution
com.jcraft.jsch.JSchException: channel is not opened.
at com.jcraft.jsch.Channel.sendChannelOpen(Channel.java:768)
at com.jcraft.jsch.Channel.connect(Channel.java:151)
at com.jcraft.jsch.Channel.connect(Channel.java:145)
at com.vmware.evo.sddc.common.util.SshUtil$ChannelWorker.run(SshUtil.java:248)
Given that the cause is an intermittent networking issue, it cannot be resolved.
Workaround:
A retry is recommended.