"Internal error 28173, 2146498298" when installing vCenter Server 5.1 Update 1 or 5.5
book
Article ID: 338870
calendar_today
Updated On:
Products
VMware vCenter Server
Issue/Introduction
Symptoms:
Unable to install vCenter Server 5.1 Update 1 or 5.5 in a Windows Server 2012 system.
You see the error:
Internal error 28173, 2146498298
You may see the error:
Error 28173.Setup failed to enable Microsoft .NET Framework 3.5. Enable this feature in Windows Server Manager before installing vCenter Server.
In the %temp%\vminst.log file, you see entries similar to:
VMware Single Sign On-build-1027680: 10:55:12 Getting Property VersionNT = 602 VMware Single Sign On-build-1027680: 10:55:12 --- function: EnableFeatureOnWindows VMware Single Sign On-build-1027680: 10:55:12 [C:\Windows\system32\DISM.exe…See moreVMware Single Sign On-build-1027680: 10:55:12 [C:\Windows\system32\DISM.exe /online /enable-feature /all /featurename:NetFx3 ] VMware Single Sign On-build-1027680: 10:55:12 Util_Launch::Wait: 1 Hide: 1 VMware Single Sign On-build-1027680: 10:55:12 Found "C:\Windows\system32\DISM.exe" VMware Single Sign On-build-1027680: 10:55:12 Attempting to launch ["C:\Windows\system32\DISM.exe" /online /enable-feature /all /featurename:NetFx3 ] VMware Single Sign On-build-1027680: 11:02:24 Process returned 2148468998 VMware Single Sign On-build-1027680: 11:02:24 Util_Launch::done Res: 1 VMware Single Sign On-build-1027680: 11:02:24 Error executing DISM.exe: [C:\Windows\system32\ /featurename:NetFx3] failed with error code [2148468998] VMware Single Sign On-build-1027680: 11:02:24 Posting error message
Environment
VMware vCenter Server 5.5.x VMware vCenter Server 5.1.x
Cause
This issue occurs if NetFx3, the ServerCore feature of Microsoft .NET Framework is not installed. By default, NetFx3 is not installed in Windows 2012 and must be manually installed.
Resolution
To resolve this issue, install the NetFx3 feature manually before installing vCenter Server.
To install the NetFx3 feature:
Mount the Windows Server 2012 ISO in the virtual machine.