Related Event Data missing under executed task in vCenter

Products

• VMware vCenter Server

Issue/Introduction

To fix vCenter Events ID overflow which is causing event data to be missing.

We will notice related event data missing



You may see logs like below:

journalctl | grep " Event " | tail
<Date Time> vc01.example.com vpxd[6050]: Event [-2105376566] [1-1] [2022-01-24T16:01:32.09891Z] [vim.event.UserLogoutSessionEvent] [info] [root] [VC-Datacenter] [-2105376566] [User root@127.0.0.1 logged out (login time: Monday, 24 January, 2022 04:01:32 PM, number of API invocations: 7, user agent: pyvmomi Python/3.5.9 (VMkernel; 7.0.1; x86_64))]
<Date Time> vc01.example.com vpxd[6050]: Event [-2105376565] [1-1] [2022-01-24T16:02:03.011487Z] [vim.event.UserLoginSessionEvent] [info] [root] [VC-Datacenter] [-2105376565] [User root@127.0.0.1 logged in as pyvmomi Python/3.5.9 (VMkernel; 7.0.1; x86_64)]

Environment

VMware vCenter Server 6.7.x

VMware vCenter Server 7.0.x

VMware vCenter Server 8.0.x

Cause

Issue with event overflows in task and events in vCenter.

Resolution

To work around the issue see below:

Note: Please take a snapshot of the vCenter before proceeding ahead.

Run the script(2110031_Postgres_task_event_stat_reset_event_sequence) mentioned in the below KB and reset the vCenter events sequence.

https://knowledge.broadcom.com/external/article/313506

Additional Information