Symptoms:
When attempting to upgrade a Windows vCenter Server to 6.7 GA, you experience these symptoms:
- Error while configuring vSphere Auto Deploy Waiter firstboot:
"Failed to register Auto Deploy"
- Installation of component VCSServiceManager failed with error code '1603'. Check the logs for more details.
- In log bundle collected on the desktop VMware-VCS-logs-xxxxx/vcs_logs/uninstall/vc-vchostname/ProgramData/VMware/vCenterServer/logs/firstboot/fbInstall.json file, you see entries similar to:
{ "error": { "detail": [
{
"id": "install.autodeploy.action.failed",
"args": [
"firstboot"
],
"localized": "Error while configuring vSphere Auto Deploy Waiter firstboot.",
"translatable": "Error while configuring vSphere Auto Deploy Waiter %(0)s."
},
{
"id": "install.autodeploy.register.failed",
"localized": "Failed to register Auto Deploy",
"translatable": "Failed to register Auto Deploy"
}
],
"componentKey": "rbd",
"resolution": {
"id": "install.autodeploy.action.failed.resolution",
"localized": "Search for these symptoms in the VMware knowledge base for any known issues and possible workarounds. If none can be found, collect a support bundle and open a support request.",
"translatable": "Search for these symptoms in the VMware knowledge base for any known issues and possible workarounds. If none can be found, collect a support bundle and open a support request."
},
"problemId": "install.autodeploy.action.failed"
},
"progress_message": {
"id": "install.ciscommon.component.starting",
"args": [
"VMware vSphere Auto Deploy Waiter"
],
"localized": "Starting VMware vSphere Auto Deploy Waiter...",
"translatable": "Starting %(0)s..."
},
"end_time": "2018-04-23T01:10:43.875Z",
"start_time": "2018-04-23T01:00:08.327Z",
"warning": [],
"question": null,
"status": "error",
"info": [],
"progress": 90
}
- In support bundle VMware-VCS-logs-xxxxx/vcs_logs/uninstall/autodeploy-firstboot.py_9568_stderr.log file, you see entries similar to:
<YYYY-MM-DD><time> Invoked command: ['netsh', 'advfirewall', 'firewall', 'delete', 'rule', 'protocol=TCP', 'name=VMware vCenter Server - autodeploy']
<YYYY-MM-DD><time> RC = 1
Stdout =
No rules match the specified criteria.
Stderr =
<YYYY-MM-DD><time> Unable to delete the Auto Deploy firewall rule
Traceback (most recent call last):
File "C:\Program Files\VMware\vCenter Server\firstboot\autodeploy-firstboot.py", line 849, in _closeWinPort
invoke_command(command)
File "C:\Program Files\VMware\vCenter Server\python-modules\cis\utils.py", line 369, in invoke_command
(cmd, stderr))
cis.exceptions.InvokeCommandException: {
"resolution": null,
"problemId": null,
"componentKey": null,
"detail": [
{
"args": [
"Command: ['netsh', 'advfirewall', 'firewall', 'delete', 'rule', 'protocol=TCP', 'name=VMware vCenter Server - autodeploy']\nStderr: "
],
"id": "install.ciscommon.command.errinvoke",
"translatable": "An error occurred while invoking external command : '%(0)s'",
"localized": "An error occurred while invoking external command : 'Command: ['netsh', 'advfirewall', 'firewall', 'delete', 'rule', 'protocol=TCP', 'name=VMware vCenter Server - autodeploy']\nStderr: '"
}
]
}
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.