Creating a snapshot of a vRealize Suite product from vRealize Suite Lifecycle Manager might fail
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Article ID: 338403
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Updated On:
Products
VMware Aria Suite
Issue/Introduction
Symptoms: Creating a snapshot of a vRealize Suite product from vRealize Suite Lifecycle Manager might fail.
Environment
VMware vCenter Lifecycle Manager 1.1.x
Cause
Operations that depend on vCenter Server, such as creating a snapshot might fail if the guest tools are not running or if the IP address/Hostname is not visible in vCenter Server.
Resolution
Ensure that the IP address and host name (FQDN) of the Virtual Machines are visible in the vCenter Server.