vROPS cluster is not accessible after reverting the snapshot of vROPS taken by LCM

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Symptoms:
vROPS setup is not accessible after revert the snapshot of vROPS.

Environment

VMware vCenter Lifecycle Manager 1.0.x

Cause

This issue occurs when the vROPS cluster is in inconsistent state.

Resolution

To resolve this issue, bring down the vROPS cluster offline before taking the snapshot of the vROPS VM.

Steps to be followed:

1. Login to vROPS Admin UI and bring the vROPS cluster offline.
2. Take the snapshot of the vROPS using LCM through Manage Environment page.
3. Login to vROPS Admin UI and bring the vROPS cluster online.