Settings changes are not saved in VMware Workstation

Products

• VMware Desktop Hypervisor

Issue/Introduction

Symptoms:

• Certain settings changes are not retained after you close the dialog
   
• When you deselect Take and restore snapshots in the background and save the changes, and return to the dialog, the setting is reselected
   
• Changes to the amount of memory assigned to a virtual machine are not saved
   

Environment

VMware Workstation 8.x (Windows)
VMware Workstation 6.x (Windows)
VMware Workstation 11.x (for Windows)
VMware Workstation Pro 15.x (Windows)
VMware Workstation 9.x (Windows)
VMware Workstation 7.x (Windows)
VMware Workstation 10.x (Windows)
VMware Workstation Pro 14.x (for Windows)

Resolution

This issue occurs when Workstation cannot correctly access the preferences file or .VMX file to save the changes made from the Workstation user interface.

To resolve the issue:

1. Run VMware Workstation as an administrator.
    
2. If you are using Windows Vista, try disabling User Account Control (UAC).

 

 

• For information about UAC and Windows 7 or 8, see the Microsoft article What is User Account Control?.
• For instructions on disabling UAC on Windows 7 or 8, see the Microsoft Knowledge Base article 975787.
• For information on UAC and Windows Vista, see the Microsoft Knowledge Base article 922708.