VCSA upgrade from 6.0 to 6.7 U3 fails at: vmafd-firstboot "VMwareDNSService"
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VCSA upgrade from 6.0 to 6.7 U3 fails at: vmafd-firstboot "VMwareDNSService"

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Article ID: 338139

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:

  • VCSA upgrade from 6.0 to 6.7 U3 fails at vmafd-firstboot
  • vmafd-firstboot.py_12508_stderr.log

            "id": "install.ciscommon.service.failstart",
            "localized": "An error occurred while starting service 'VMwareDNSService'",
            "translatable": "An error occurred while starting service '%(0)s'",
            "args": [
                "VMwareDNSService"

  • vmafd-firstboot.py_12508_stdout.log

YYYY-MM-DDTHH:MM:SS.Z  Running command: ['/opt/likewise/bin/lwsm', 'status', 'vmdns']
YYYY-MM-DDTHH:MM:SS.Z  Error: LW_ERROR_NO_SUCH_SERVICE (41204)
No service with the specified name exists
YYYY-MM-DDTHH:MM:SS.Z  Running command: ['/opt/likewise/bin/lwsm', 'status', 'vmdns']
YYYY-MM-DDTHH:MM:SS.Z  Error: LW_ERROR_NO_SUCH_SERVICE (41204)
No service with the specified name exists
YYYY-MM-DDTHH:MM:SS.Z  Running command: ['/opt/likewise/bin/lwsm', 'status', 'vmdns']
YYYY-MM-DDTHH:MM:SS.Z  Error: LW_ERROR_NO_SUCH_SERVICE (41204)
No service with the specified name exists
YYYY-MM-DDTHH:MM:SS.Z  VMAFD Boot failed

  • vmafdd-syslog.log

YYYY-MM-DDTHH:MM:SS.Z notice vmafdd  t@140466855700224: Error [2] fetching cert refresh args
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466855700224: [Error - 2, ../../../server/vmafd/rootfetch.c:248]
YYYY-MM-DDTHH:MM:SS.Z notice vmafdd  t@140466855700224: Failed to update trusted roots. Error [2]
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466704086784: [Error - -1, ../../../server/vmafd/repointing.c:858]
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466704086784: [Error - -1, ../../../server/vmafd/repointing.c:858]
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466704086784: [Error - -1, ../../../server/vmafd/repointing.c:858]
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466704086784: [Error - -1, ../../../server/vmafd/repointing.c:858]
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466704086784: [Error - -1, ../../../server/vmafd/repointing.c:858]
YYYY-MM-DDTHH:MM:SS.Z err vmafdd  t@140466704086784: [Error - -1, ../../../server/vmafd/repointing.c:858]

 

Environment

VMware vCenter Server Appliance 6.0.x

Resolution

To resolve this issue, leave the source VCSA from the active-directory before initiating the upgrade. 

To leave/join domain, please refer to the KB article KB 322254

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