VMware Tools fails with error: "vthread-3, Exception 0xC0000005 access violation has occurred"

Products

• VMware vSphere ESXi

Issue/Introduction

• VMware Tools crashes on Windows 2003 terminal server
• Vmware tools throws pop up error message, you see error message similar to:

vThread-3, exception 0xC0000005 access violation has occurred.

Environment

• VMware vSphere ESXi 5.5
• VMware vSphere ESXi 5.1

Cause

This issue occurs while accessing a RPCout channel pointer when it is NULL.

Resolution

To resolve this issue, upgrade VMware tools.

 

For ESXi 5.1

 

This issue is resolved in ESXi 5.1 Patch 04.

For ESXi 5.5

 

This issue is resolved in ESXi 5.5 Patch 04.