Installing VMTools in SUSE Linux Enterprise 15 fails if no rc[0-6].d folds
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Article ID: 337980
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Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
Installing VMTools fails.
Running the below command installer exit and VMTools don't work at all:
# ./vmware-install.pl ... What is the directory that contains the init directories (rc0.d/ to rc6.d/)?
The path "" is not an existing directory.
Environment
VMware vSphere ESXi 6.0 VMware vSphere ESXi 6.5
Cause
This occurs if virtual machine don’t has rc[0-6].d folders under /etc/init.d/ or /etc/rc.d/.
Resolution
To resolve this issue, make sure insserv-compat was installed before installing VMTools. If your SLE 15 virtual machine is missing, install this package manually by running command: