Purple diagnostic screen in ESXi with Qlogic(qlnativeFC) driver
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Purple diagnostic screen in ESXi with Qlogic(qlnativeFC) driver

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Article ID: 337923

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • ESXi 5.5/6.0 hosts with Qlogic (qlnativeFC) storage driver experiences PSOD.
  • In the PSOD, you see stack entries similar to:

    cpu8:32853)pcpu:63 world:185679 name:"vmm6:ORAEDMBT001" (V)
    cpu8:32853)@BlueScreen: #PF Exception 14 in world 32853:CmdCompl-8 IP 0x0 addr 0x0
    PTEs:0xa103dd7023;0xa103dd8023;0x80578fa023;0x0;
    cpu8:32853)Code start: 0x41802be00000 VMK uptime: 1:04:35:30.038
    cpu8:32853)0x41244155dfd0:[0x0]<unknown> stack: 0x0
    0x41244155dff0:[0x41802c056f9a]CpuSched_StartWorld@vmkernel#nover+0xfa stack: 0x0
    base fs=0x0 gs=0x418042000000 Kgs=0x0
    Warning: unable to remove deleted USB storage adapters
    Warning: unable to remove deleted USB storage adapters
    vmkernel 0x0 .data 0x0 .bss 0x0
    chardevs 0x41802c379000 .data 0x417fc0000000 .bss 0x417fc0000400


Environment

VMware vSphere ESXi 6.0
VMware vSphere ESXi 5.5

Resolution

This is a known issue affecting ESXi 5.5/6.0.
 
This issue is resolved in qlnativefc Driver version 1.1.77.1-1 ( ESX5.5 ) and 2.1.50.1-1 (ESX 6.x) , available at VMware Downloads ( ESXi 5.5, ESXi 6.x).