Changes made to Network settings on the SRM Appliance 8.2/ 8.2.0.1 are not persistent post a reboot.
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Changes made to Network settings on the SRM Appliance 8.2/ 8.2.0.1 are not persistent post a reboot.

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Article ID: 337583

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

  • Changes cannot be made to the Network settings on the SRM appliance, post the deployment, and overwrites to initial value configured during deployment, post a reboot. 


Symptoms:
  • Any changes made to the network settings on the SRM Appliance for 8.2 and 8.2.0.1, like a DNS or a default gateway change, are not persistent post a reboot of the Appliance and reverts to initial value configured during deployment.


Environment

VMware Site Recovery Manager 8.2.x

Cause

  • The appliance takes its network configuration from the OVF environment. This network configuration is applied on every boot. So when you change the network configuration from the SRM Configure UI, in static environment the network configuration from the deployment will be applied on every boot.

Resolution

  • This has been identified as a known issue on SRM Appliance version 8.2 and 8.2.0.1. The issue has to be set for a fix on SRM Appliance version 8.2.0.2 or later.
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Workaround:
  • When deploying OVF type in settings manually rather than coping and pasting from notepad or word document. 
Alternative workaround.
  • The IP address can be set manually as per the photon OS guide. 
  • https://vmware.github.io/photon/assets/files/html/3.0/photon_admin/configuring-network-interfaces.html
Alternative workaround. 
 
  • Disable the vami_set_network on the SRM Appliance:
  • Log into the appliance and delete a flag file. This will cause VAOS service to skip setting the ovf network configuration on every boot. This is the preferable way, because it will enable you to modify the network from the DR Config UI. In order VAOS service to skip the network configuration you have to manually delete the "/opt/vmware/etc/vami/flags/vami_setnetwork" file from the appliance and then all network configuration done through the Configuration Service will be preserved.
   1. Take a snapshot of the SRM Appliance 
   2. Remove the file vami_setnetwork with below command   
       rm /opt/vmware/etc/vami/flags/vami_setnetwork
   3. Edit your network configuration from the DR Config VAMI Page


Additional Information

This issue has been ported for a fix on SRM Appliance version 8.2.0.2.