"Failed to install updates(Error while running pre-install scripts and post-install scripts)" error while upgrading to vRA 7.1

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• Upgrading to vRealize Automation 7.1 appliance fails.
• In the VAMI page, you see error message:
  
  "Failed to install updates(Error while running pre-install scripts and post-install scripts) on Tuesday, August 16, 2016 5:53:19 PM GMT-07:00
  Disk 1 (/) is increased, but the file system is not resized properly.
  Pre-install: failed (code p-1)
  RPM Status 1: Pre install script failed, package test and installation skipped.
  Post-install: failed
  Update failed (code 1-1). Check logs in /opt/vmware/var/log/vami or retry update later.
  
  
• Preupgrade phase fails on resizing of root partition. The /var/log/bootstrap/preupdate.log file shows entries similar to:
  
  /etc/bootstrap/preupdate.d/00-71-va-root-disk-resize starting...
  Root partition size is 46137344...
  Disk 1 is already resized and further modifications to the partition table are not needed. Checking fs size...
  Size of root fs is 16126920...
  Script /etc/bootstrap/preupdate.d/00-71-va-root-disk-resize failed, error status 1
  
  
  
• The /opt/vmware/var/log/vami/vami.log file you see entries similar to:
  
  # resize2fs /dev/sda1
  resize2fs 1.41.9 (22-Aug-2009)
  Filesystem at /dev/sda1 is mounted on /; on-line resizing required
  old desc_blocks = 1, new_desc_blocks = 3
  Performing an on-line resize of /dev/sda1 to 11534336 (4k) blocks.
  resize2fs: Inappropriate ioctl for device While trying to add group #125
  
  containing information for disk incorrect resizing or partitioning.

Environment

VMware vRealize Automation 7.1.x

Cause

This issue occurs if there is a corrupted disk.

Resolution

To resolve this issue:

1. Review the related disks that are corrupted and repair them.
2. Re-trigger the upgrade process.

Additional Information

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