Large VM copy to vCloud Director fails with "OVF Import failed. Attempted read from closed socket." error
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Large VM copy to vCloud Director fails with "OVF Import failed. Attempted read from closed socket." error

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Article ID: 336835

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

Copying a large virtual machine to vCloud Director can fail during the "import to destination cloud" phase for the following reasons:
  • Destination vCloud Director does not have enough storage on transfer spooling area
  • Transfer session timed out


Environment

VMware vCloud Connector 2.0.x

Resolution

  1. Increase the transfer spooling area of vCloud Director by mounting the required storage to /opt/vmware/vcloud-director/data/transfer.
  2. Increase the vCloud Director transfer session timeout:
    1. Log on to vCloud Director as a system administrator.
    2. Select the System > Administration tab, then select General in the Administration panel.
    3. Under Timeouts, increase the Transfer session timeout.