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Removing CI Relationship
Article ID: 33683
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Question:
Is it possible with the grloader to delete relationships between Cis with the grloader and an xml file?
Environment:
CA ServiceDesk Manager 12.9, 14.1
Answer:
Yes this is possible.
In the following XML example, the "connects to" relationship between ci_1 and ci_2 will be deleted.
<GRLoader>
<relation>
<dependent>
<name>ci_2</name>
</dependent>
<type>connects to</type>
<provider>
<name>ci_1</name>
</provider>
<delete_flag>true</delete_flag>
</relation>
</GRLoader
Environment
Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component:
Component:
Feedback
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