Choosing TIM Trace Options.

Products

• APPLICATION DELIVERY ANALYSIS
• SUPERAGENT
• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

        Question:

           When should I use specific TIM Trace options?

 

        

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      Answer:

      The following are common settings. But these may change depending on the type of issues that you are having.

      Note: Running full Tim Trace Options in a production environment can cause memory and disk issues.

         

      If having traffic issues, set

           - Trace connections

           - Trace HTTP components

           - Trace HTTP parameters.

 

          If having SSL issues, set

            - Trace connections (Optional)

            - Trace HTTP components

            - Trace HTTP parameters

            - Trace SSL errors.

 

         If having User/User Group issues, set

            - Trace sessions and logins.

 

         If having Defect/Definition issues, set

            - Trace Defects

            - Trace Business Transactions

            - Trace Transactions

            - Trace Transaction Components

            - Trace HTTP Components/Parameters.

 

         Additional Information:

            How to parse a TIM log by IP address.

            http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec610515.aspx 

 

            Can full TIM logging create a nospace or frequent TIM Restart condition in a production MTP?

            http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec600884.aspx

 

     

          

 

Environment

Release:
Component: APMAGT