Custom jar files and Clarity server

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

I would like to write a Java customization and add my custom jar files to the Clarity server, how can I do this?

Resolution

• Please note that adding any custom jar files is completely unsupported in all Clarity PPM versions. Broadcom Support will not be able to assist with any issues with the customization or inflicted by the customization
• More specifically, adding any jar files to $clarity/lib directory is strongly discouraged, this is making the environment unsupported, and has the potential to cause impacting issues to your server
• $clarity/lib directory should contain Clarity jar files only.
• Same is valid for all other Clarity folders, such as $clarity/customlib.

Our recommendations:

All custom jar files have to be placed outside of Clarity folder

Please also note that any custom code that executes within Clarity JVM is unsupported

For any assistance with your customization please refer to the Communities or engage a partner

Additional Information

When updating files in the customlib folder, make sure any outdated files are removed.
Only the latest build of the jar files should be included.
If this is not performed, the multiple backup jar files can be referenced and can cause code execution conflict.