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Why am I receiving an "Error 401 - Unauthorized" message when accessing a Project if I am already a Team member for that Project?
Article ID: 33672
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Question:
Why am I receiving an "Error 401 - Unauthorized" message when accessing a Project if I am already a Team member for that Project?
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Answer:
When a Resource does not have explicit rights (either granted by Instance, OBS or Global rights) to open a Project, being a Team member is not enough. It is necessary for that Resource to be a Participant, which will grant limited access to the Project.
Adding an Employee Resource as a Team member automatically adds it to the Project's Participant list, but being a Team member does not guarantee being a Participant. You can check if a Resource is a Participant by going to Project > Team > Participants with a user with sufficient rights.
Additional information:
- For versions v14.2 and higher:
- CA Wiki > [your version of PPM] > Using > Project Management > Manage Project Teams
- For versions v14.2 and lower:
- Project Management User Guide > Chapter 4: Teams > How to Manage Project Participants
Environment
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component:
Component:
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