Cannot copy tasks multiple time from a template

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Issue:

Users cannot copy the same tasks from template more than once.

Steps to Reproduce:

1. Create a project template with Task Names and IDs as: Task 1, Task 2, Task 3.
2. Create a new project and copy the tasks from template on the Gantt page. This works fine.
3. Then try to copy the same tasks again to the same project.

Expected Results: Tasks are copied over a second time to the project. 

Actual Results: Nothing happens. No error message but tasks do not get copied.

Environment:

Applies to all supported PAS environments for specified releases.

Cause:

This is as per design. Tasks with an ID cannot be copied over to the same project more than once, as Task IDs are unique per project.

Workaround:

To copy tasks multiple times to a project, leave the Task ID field blank for the tasks in the template. 

 

 

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: