Double byte characters setting

Article Id: 33646

Status: Published

Updated On: 14-02-2018 08:20

Legacy Id: TEC000005272

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Introduction/Summary :

To view the double characters in NAS alarms and UMP properly, it requires a setting in the local code for the specific probes.

Instructions:

Main Steps

Step1: Remove -Dfile.encoding=UTF-8 option in wasp probe
Step2: Remove -Dfile.encoding=UTF-8 option in dashboard_engine probe
Step3: Remove -Dfile.encoding=UTF-8 option in alarm_enrichment probe

Step1 details:
From IM, select wasp probe
Right-click and select Configure from menu
Click Setup tab in the wasp configuration dialog
Remove -Dfile.encoding=UTF-8 option from Extra Java VM arguments field
Click Apply and OK to close the dialog

Step2 details:
From IM, select dashboard_engine probe
Shift + Right-click and select Raw Configure from menu
Go to startup folder
Select options key and click Delete Key button
Click Apply and OK to close the dialog

Step3 details:
From IM, select alarm_enrichment probe
Right-click and select Edit…from menu
In Arguments field, remove -Dfile.encoding=UTF-8
Click OK to close the dialog

Environment:

Release: CNMSPP99000-7.6-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component: