Introduction/Summary :
To view the double characters in NAS alarms and UMP properly, it requires a setting in the local code for the specific probes.
Instructions:
Main Steps
Step1: Remove -Dfile.encoding=UTF-8 option in wasp probe
Step2: Remove -Dfile.encoding=UTF-8 option in dashboard_engine probe
Step3: Remove -Dfile.encoding=UTF-8 option in alarm_enrichment probe
Step1 details:
From IM, select wasp probe
Right-click and select Configure from menu
Click Setup tab in the wasp configuration dialog
Remove -Dfile.encoding=UTF-8 option from Extra Java VM arguments field
Click Apply and OK to close the dialog
Step2 details:
From IM, select dashboard_engine probe
Shift + Right-click and select Raw Configure from menu
Go to startup folder
Select options key and click Delete Key button
Click Apply and OK to close the dialog
Step3 details:
From IM, select alarm_enrichment probe
Right-click and select Edit…from menu
In Arguments field, remove -Dfile.encoding=UTF-8
Click OK to close the dialog