This is a known issue affecting vCenter Server 6.0.
Warning: Updated 3/14/17: The workaround for vCenter 6.5 has been reported to cause issues in customer environments and has been removed from this document.
To work around this issue on the vCenter Server, stop the performance charts service and disable the automatic startup of the service on reboot.
Stop the Performance Charts Service in vSphere 6.0
For the vCenter Server Appliance 6.0
- Connect the vCenter Server Appliance with an SSH session and root credentials.
- Run this command to enable access to the Bash shell:
shell.set --enabled true
- Type shell and press Enter.
- Stop the performance charts service with this command:
service vmware-perfcharts stop
- (Optional) Turn off the automatic startup of the service on reboot.
service vmware-perfcharts remove
For vCenter Server 6.0 on Windows
- Log in as an administrator to the Windows machine.
- Open the command prompt.
- Stop the performance charts service.
sc stop vmware-perfcharts
- (Optional) Turn off the automatic startup of the service on reboot.
sc config vmware-perfcharts start= demand
To revert the startup type of the performance charts service to the default behavior: