The CA Spectrum install stops due to User Access Control permissions issues UAC on Windows 2012

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Article ID: 33593

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Updated On:

Products

CA Spectrum

Issue/Introduction

During a CA Spectrum install on Windows 2012, after the last configuration screen, a UAC error will show in the window noting you do not have proper permissions to run the install.

 

Cause

The problem is even though you have disabled UAC from the User Account Control area, you have not actually disabled UAC until you edit the registry.

Environment

Spectrum install on Windows 2012

Resolution

Microsoft has created the following technical guideline to instruct users on how to actually disable UAC.  Once you have disabled UAC and rebooted, you will then be able to successfully run the CA Spectrum installation.

 

http://social.technet.microsoft.com/wiki/contents/articles/13953.windows-server-2012-deactivating-uac.aspx  

 

Windows Server 2012: Deactivating UAC

Deactivating UAC in Windows 2008 R2 was possible via running msconfig (for example winkey+r -> msconfig), going to the Tools tab and launching "Change UAC settings".

There, you select "Never notify" to disable UAC.

The same approach is still available in Windows Server 2012, though UAC is still active after you selected "Never notify".

You have the option to turn off UAC via registry by changing the DWORD "EnableLUA" from 1 to 0 in "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system".

You will get a notification that a reboot is required. After the reboot, UAC is disabled.