Error messages when running Archive Manager repair

Article Id: 33575
Status: Published
Updated On: 30-04-2019 09:55
Legacy Id: TEC1217745
Products:
CA Spectrum - OneClick CA Spectrum - Reporting CA Spectrum - Integrations CA Spectrum - Alarms & Event Management
Issue/Introduction:

The follow error is seen when running the Archive Manager repair proecss:

ERROR TRACE at ArchMgr.cc(549): The archive manager port number must be specified and not zero. Please set ARCH_MGR_SOCKET_NUMBER in the .configrc file.
Sep 10 11:16:02 ERROR TRACE at ArchMgr.cc(559): The DDM port number must be specified and not zero. Please set DDM_SOCKET_NUMBER in the .configrc file.

Environment:

Release:
Component:

Resolution:

Restart processd:  

1. Log into the system as the user that owns the Spectrum installation

2. If on Windows, start a bash shell by running "bash -login"

3. If on Linux, su to the root user

4. cd to the $SPECROOT/lib/SDPM directory and enter the following command:

./processd.pl restart
 

Repair Archive Manager Database:

1. Log into the system as the user that owns the Spectrum installation

2. If on Windows, start a bash shell by running "bash -login"

3. cd to the $SPECROOT/SS/DDM directory and run the following command:

./ArchMgr -repair

4. If the repair fails, cd to the $SPECROOT/mysql/bin directory and enter the following command:

./mysqlcheck --defaults-file=../my-spectrum.cnf  -uroot -proot --repair --force ddmdb;