[VMC on AWS ] Post upgrade from 8.6 to 8.7.0.2 on SRM and VR appliances NTP service is not working

Products

• VMware Live Recovery
• VMware Cloud on AWS

Issue/Introduction

To detail a known issue.

Symptoms:

After upgrading to SRM/VR 8.7.0.2, the ntpd service may not run. This is due to systemd-timesyncd running, which is in conflict with ntpd.

Cause

known issue with SRM/VR 8.7.0.2.

Resolution

Fix available in next release 8.7.0.3.

Workaround:

Engage VMware Support to have the workaround applied.

Additional Information

Impact/Risks:

NTP service on both SRM and VR appliance will not work.