This article provides steps to reinstall Jaspersoft cleanly.
Please note that this procedure may cause you to lose some data (such as users created directly on the Jaspersoft server or any custom content you have created)
Please ensure you backup all important content prior to reinstalling.
To cleanly reinstall Jaspersoft please do the following:
admin jasper keystore
admin jaspersoft keystore
admin content-jaspersoft csk upgrade -userName superuser -password superuser -retryCount 50
For more information:
Jaspersoft Tips and tricks : Part 2: How to troubleshoot Jaspersoft issues
Release: ESPCLA99000-14.3-Clarity-Extended Support Plus