[VMC] Unable to Publish VM Templates/VMTX Files in Cloud vCenter Content Library

Products

• VMware Cloud on AWS
• VMware Cloud on Dell EMC

Issue/Introduction

To detail the known supported configuration for SDDC vCenter's acting as a Content Library Publisher.

Symptoms:
Unable to publish VM Templates individually. The publish button is greyed out.
The Publish button will be greyed out for both the [email protected] account along with all OnPrem AD Users which have the CloudAdmin role.
VM Templates (VMTX files) do not automatically synchronize between Publisher > Subscriber.

Cause

vSphere does not support VM Template synchronization. Synchronize the Contents of a Subscribed Library

Resolution

VMC vCenters can publish entire Content Libraries and sync OVA/OVF files as well as ISO files between the Publisher > Subscriber. This requires the entire Content Library be set for publishing, optionally including authentication.

However, VM Templates (VMTX files) cannot be synced between Publisher > Subscriber.

From Synchronize the Contents of a Subscribed Library

Workaround:
Export the VM Template in question as an OVF Package, and then publish that OVF package in the Publisher Content Library.

Additional Information

For any clarifications and issue troubleshooting, file a Support Request. For more information, see How to file a Support Request in Customer Connect (2006985)

Impact/Risks:
This applies to all VMC SDDC's.