Symptoms:
How to take a snapshot from vCenter Manage Object Browser.
Latest version of backup application, appliance always use createSnapshotEx API from vCenter Manage Object Browser(MOB). This KB explains how to take a snapshot from vCenter server MOB. Please do not skip any septs and do follow all the steps.
Log-into the vCenter MOB using administrator credentials https://<vcenter FQDN or IP>/mob