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After upgrading to ITPAM 4.3, cannot import process.
Article ID: 33316
Updated On:
Products
CA Process Automation Base
Issue/Introduction
Question:
After upgrading to ITPAM 4.3 , when importing processes to test them, the console is locked and it is necessary to kill the process and restart the Orchestrator service.
C2o.log file shows following error:
2015-10-05 16:45:30,580 ERROR [com.optinuity.c2o.persistence.RuntimeDBHibernateSessionHandler] [eportingManager] Failed to create Hibernate session
org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml
Answer:
The issue is solved by a hot fix described using the link below:
https://wiki.ca.com/display/CATPA43/CA%20Process%20Automation%20r4.3%20Hot%20Fix%2001
Please note that you will need to open a support case to obtain HF01 for 4.3 .
Environment
Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation
Component:
Component:
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