After upgrading to ITPAM 4.3, cannot import process.

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Article ID: 33316

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Products

CA Process Automation Base

Issue/Introduction

Question:

After upgrading to ITPAM 4.3 , when importing processes to test them,  the console is locked and it is necessary to kill the process and restart the Orchestrator service. 

C2o.log file shows following error: 
2015-10-05 16:45:30,580 ERROR [com.optinuity.c2o.persistence.RuntimeDBHibernateSessionHandler] [eportingManager] Failed to create Hibernate session 
org.hibernate.InvalidMappingException: Could not parse mapping document from resource ActivityInstanceDetails.hbm.xml 

 

Answer:

The issue is solved by a hot fix described using the link below:
https://wiki.ca.com/display/CATPA43/CA%20Process%20Automation%20r4.3%20Hot%20Fix%2001

 

Please note that you will need to open a support case to obtain HF01 for 4.3 .

 

Environment

Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation
Component: