EEM safex utility cannot load shared libraries

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Symptoms:

- safex utility cannot be executed because it cannot load library libZThread-2.3.so.2

- Full error message is: 

            /opt/CA/SharedComponents/EmbeddedEntitlementsManager/bin/safex

       /opt/CA/SharedComponents/EmbeddedEntitlementsManager/bin/safex: error while loading shared libraries: libZThread-2.3.so.2: cannot open shared object file:           No such file or directory

 

Environment:

it might happen on any Unix/Linux environment

Cause:

This library was not part of the library list 

Resolution:

- first of all you have to find the location of this library with a unix/linux find command then add it to your library path

  For example on Linux

                         LD_LIBRARY_PATH=/opt/CA/SharedComponents/EmbeddedEntitlementsManager/bin:$LD_LIBRARY_PATH

                         export LD_LIBRARY_PATH

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: