Increasing font size in Open Workbench does not increase row height

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Article ID: 33306

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

If the font size for a given element is increased in Open Workbench (OWB), the row size stays the same and the text may become invisible (hidden). This was not the case in earlier releases of OWB, such as 2.0.0.

Steps to Reproduce:

  1. Click on "Project" tab in the Ribbon menu 
  2. Click on Colors and Shapes 
  3. On Task Information, double click on the first row Sample cell (next to "Task Detail Task? equal to No") 
  4. Increase font size to a much bigger one (to make it obvious), such as 37. Click Ok.
  5. Click Save and choose a location for the new highlights setting
  6. Create a new Task, e.g.: task1
  7. Right click the task name, select Modify
  8. On the General tab, change Type to "Phase" 
Expected result:  Task name is shown, row is expanded
Actual result:  Task name is hidden because of the row size too small 

Cause

Caused by CLRT-78066

Environment

Open Workbench for CA PPM releases 14.2 and 14.3

Resolution

This issue is fixed in CA PPM 14.4.

Additional Information

Reference KB000111985 - OWB Visual Display Issue: Row Height is very Small if you are seeing display issues using a mobile device, tablet, or hybrid device such as Surface Pro.