HTTP server error 500 returned after Siteminder authentication and authorization
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Article ID: 33279
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Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
Issue/Introduction
Upon accessing Single Sign-On (Siteminder) protected resources hosted on IIS, user is getting HTTP Server Error 500 after successful authentication and authorization.
Environment
Release: ESPSTM99000-12.51-Single Sign On-Extended Support Plus Component:
Cause
Siteminder Web Agent logged the successful Siteminder authentication and authorization, but not the HTTP Server Error 500.
Web.config file (residing under the protected resource’s physical folder) registered missing partial precondition with the Siteminder Web Agent ISAPI filter:
Ensure that 32-bit or 64-bit Siteminder Web Agent ISAPI filter is defined in the web.config file accordingly, with the following format: <filter name="SiteMinder Agent" path="C:\CA\webagent\win64\bin\ISAPI6WebAgent.dll" enabled="true" preCondition="classicMode,bitness64" />