HTTP server error 500 returned after Siteminder authentication and authorization

Article Id: 33279

Status: Published

Updated On: 04-10-2018 01:43

Legacy Id: TEC1959338

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , AXIOMATICS POLICY SERVER , CA Single Sign On SOA Security Manager (SiteMinder) , CA Single Sign-On , CA Single Sign-On

Issue/Introduction:

Upon accessing Single Sign-On (Siteminder) protected resources hosted on IIS, user is getting HTTP Server Error 500 after successful authentication and authorization.

Cause:

Siteminder Web Agent logged the successful Siteminder authentication and authorization, but not the HTTP Server Error 500.
Web.config file (residing under the protected resource’s physical folder) registered missing partial precondition with the Siteminder Web Agent ISAPI filter:

Environment:

Release: ESPSTM99000-12.51-Single Sign On-Extended Support Plus
Component:

Resolution:

Ensure that 32-bit or 64-bit Siteminder Web Agent ISAPI filter is defined in the web.config file accordingly, with the following format:
<filter name="SiteMinder Agent" path="C:\CA\webagent\win64\bin\ISAPI6WebAgent.dll" enabled="true" preCondition="classicMode,bitness64" />

<filter name="SiteMinder Agent-32" path="C:\CA\webagent\win32\bin\ISAPI6WebAgent.dll" enabled="true" preCondition="classicMode,bitness32" />

Additional Information:

This has been incorporated into the documentation. Please visit
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