Different path for "Activate" directory during deployment
Article ID: 33273
Updated On:
Products
Issue/Introduction
The installation of the same package is different for workstations reporting to two distinct scalability servers.
In the first case the activate directory is created locally as "C:\Program Files\CA\....", in the other case the directory is "Z:\activate\ ...."
What explanation is there for the activate path being local when installing a package via one scalability server while it is a mapped network drive when installing via another scalability server?
Environment
Client Automation All Versions
Resolution
The agent maps to the Z: drive if the download method is internal NOS and it is able to access the SDLIBRARY$ share on the scalability server.
This share points to the library on the Scalability Server and can be set by deploying the Scalability server's "Enable SDLIB share" procedure.
If the download method is not "internal NOS" but anything else, e.g. internal NOS-less, OR if the share has not been created or is not accessible because permissions have not been set correctly, the agent will not map the Z: drive.
The entire package will be transferred to the target first and executed from there, hence you will see the C:\Program Files (x86)\CA\DSM\SD\tmp\activate\... referred to in the logs.
Configuration policy may dictate another letter than Z is used to map the drive (ReservedMapDrive) or not to map a drive at all and use UNC path designations (MapDrive = false):
Additional Information
Here are some technical documents that further explain NOS and NOSLESS considerations:
How and why you would want to change the default software delivery download method from Internal - NOS to NOSLESS?
SD Package is compressed at every distribution even when using NOS method on Agents
How to change the NOS-less installation temporary directory on the Agents?
Set SD download method as 'Internal - NOS' when the SS is on Windows and Agents are Unix/Linux based
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