Horizon HTML5 admin UI does not list snapshots for provisioning operation
book
Article ID: 332726
calendar_today
Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms: Debug logs of connection server shows log entries similar to:
[RestApiServlet] Unexpected fault:(vdi.fault.UnexpectedFault) { errorMessage = Encountered unexpected error during execution, causeString = java.lang.StringIndexOutOfBoundsException: begin -2, end 0, length 0
Environment
VMware vSphere ESXi 7.0.x
Cause
This issue occurs when the vCenter SDK API does not return the correct hardware version. This causes an runtime exception in Horizon View API which blocks listing of snapshots from Horizon admin UI.