Is it possible to configure PAM with IMAPS? If possible what are the steps involved.

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Article ID: 33261

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

Summary:

What are the steps involved in configuring PAM with IMAPS so that we can use it for E-Mail operators and E-Mail Triggers?

Instructions:

1. Get the Exchange Server certificate from Exchange administrator 

 To Retrieve the SSL certificate of the Exchange server (mmc+Certificates plugin, export), save as .cer file.

2. Import the Exchange SSL certificate into PAM’s keystore

Keytool -import -alias PAM -file c:\exchg-cert.cer -keystore “C:\\Program Files\\Java\\jdk1.7.0_45\\jre\\lib\\security\\cacerts”

Notes:

-   The keytool program is part of the Java installation.

-   Keytool prompts for a password. The password is 'changeit' by default.

-   Keytool prompts whether to 'Trust this certificate?[no]'. Enter yes.



3. Open up the file C:\Program Files\CA\PAM\server\c2o\bin\c2osvcw.conf

  Add the following lines in the CA Process Automation file:

-   wrapper.java.additional.14=-Djavax.net.ssl.trustStore="C:\ProgramFiles\Java\jdk1.7.0_45\jre\lib\security\cacerts”

-   wrapper.java.additional.15=-Djavax.net.ssl.trustStorePassword="changeit"

4. Restart the Orchestrator

5. When you specify any GetMail operator parameters, override the protocol parameter like below:
 

<Please see attached file for image>

IMPAS.png

Environment

Release: ITPASA99000-4.3-Process Automation-Add On License for-CA Server Automation
Component:

Attachments

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