Symptoms:
At the time of failure, the following will be present:
- The VMware Aria Operations Admin UI will display a message similar to:
Signature on PAK file 'vRealize_Operations_Manager-VA-8.x-to-8.2.0.18707701.pak' is not valid.
Note: Your PAK file name may differ.
- The /storage/log/vcops/log/casa/casa.log file shows entries similar to:
2022-01-28T13:06:48,349+0000 INFO [ajp-nio-127.0.0.1-8011-exec-86] [AP003Akt] support.subprocess.GeneralCommand:255 - Command '/usr/bin/sudo -n /usr/lib/vmware-python-3/bin/python /usr/lib/vmware-vcopssuite/utilities/pakManager/bin/vcopsPakManager.py --action query_pak_signature --pak /storage/db/casa/pak/dist_pak_files/cargo/reservedTemp_8158315163481856854.pak --json' threw exception: CommandLine ExitException: key=general.failure; args=1,; cause=
- The /storage/log/vcops/log/pakManager/vcopsPakManager.root.query.log file shows entries similar to:
2022-01-28T13:31:01 INFO [20752] - vcopsPakSignatureValidation.getExpectedCertificates:335 - Unable to retrieve Software Publishing Certificate with alias vmwarespc from truststore /storage/vcops/user/conf/ssl/tcserver.truststore.