Error "Cannot send mail" in Aria Automation Orchestrator
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Error "Cannot send mail" in Aria Automation Orchestrator

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Article ID: 332546

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
  • When you execute the workflow navigating to Library > Mail > Send notification to mailing list :
  • You see error messages similar to:
Cannot send mail : 'Could not convert socket to TLS' Cause: 'unable to find valid certification path to requested target' (Workflow: Send attachment to mailing list / Send Email to lists (item0)#64)
 
Cannot send mail : 'Could not convert socket to TLS' Cause: 'Certificate is not in CA store.' (Workflow:Send notification (TLSv1.2) / Send Email (item0)#34)


Cause

This issue occurs if your mail server certificate is not imported to Aria Automation Orchestrator.

Resolution

To resolve the issue, import the mail server certificate:
  1. Open the control center using the URL and login using root credentials.

    https://vRO_URL/vco-controlcenter/
     
  2. Navigate to Certificates tab and Import the certificate from the URL (do not type https://) :

    smtp.yourcompany.com:587