Smarts SAM: Alcatel ASAM adapter unable to discover device with chassisType Generic_NE

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


Unable to discover with chassisType "Generic_NE"

Alcatel ASAM adapter unable to discover device with chassisType  Generic_NE .
During full discovery Generic NE devices not discovered.

Environment

VMware Smart Assurance - SMARTS

Cause

The Routers of chassisType Generic_NE are non Alcatel devices; they are expected to return severe errors.
The Smarts ASAM intentionally sends filters to NOT get devices with  Generic_NE .
 
Below is the request.xml construction logic from ASAM code base filtering out  Generic_NE .
-----
"<SOAP:Body><find xmlns=\"xmlapi_1.0\">"+
"<fullClassName>"
ROOT "</fullClassName>"+
"<filter>"+ // CQ 351818. Don't need non-Alcatel Routers
"<notEqual name=\"chassisType\" value=\"Generic_Ne\" />"+
"</filter>"+
"<resultFilter>"+
"<attribute>siteName</attribute>"+
"<attribute>objectFullName</attribute>"+
"<attribute>ipAddress</attribute>"+
"<attribute>systemAddress</attribute>"+
"<attribute>chassisType</attribute>"+
"<attribute>olcState</attribute>"+
"<attribute>sysObjectId</attribute>"+
"<children/>"+
"</resultFilter>"+
"</find></SOAP:Body></SOAP:Envelope>";
-----

Resolution

It is Smarts ASAM behaviour to not discover non Alcatel devices with  Generic_NE . This behaviour cannot be changed, because it causes too many issues and generates severe errors. 

Non Alcatel devices will need to be discovered by the backend servers via other means.