Smarts IP: DiscoveryLastAt does not change when trying to run Discovery

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


The product or environment functions and operations that may be affected include:

• Smarts IP Discovery will not complete for all devices. 
• Any updates in devices will not show in Smarts IP.

The following conditions, events and system behaviors may be observed with this issue:

• Smarts IP discovery does not complete
• Manually rediscovering device(s) through console and command line does not resolve issue

Environment

VMware Smart Assurance - SMARTS

Cause

The rps file is damaged. In environments where this issue is seen, both the probeInProgress attribute and the DiscoveryInProgress attribute may be set to FALSE for devices during discovery. This condition should not happen normally during discovery, but is happening because the rps file is damaged.

Resolution

If you encounter this issue, do the following:

1. Dump the seed file.
2. Shut down the Smarts IP domain.
3. Rename the rps file.
4. Start the IP domain with the --clean-topology argument.
5. Use the seedfile to run the discovery.