VMware Smart Assurance: Launching the Linux version of VMware Smart Assurance console over X11 results blank login window.

Products

• VMware Smart Assurance

Issue/Introduction

Provides information on font support while using VMware Smart Assurance over X11

Symptoms:
Launching the Linux version of VMware Smart Assurance console over X11 results blank login window instead of expected login prompts.

Below error can be found in the InCharge/CONSOLE/local/logs/sm_gui-<user>.log:

JAVA-E-EXCEPTION-While invoking "com/smarts/consolidation/SmConsNotificationsApp.main", with reason: "Probable fatal error:No fonts found." and stack trace: . java.lang.Error: Probable fatal error:No fonts found. . at sun.font.SunFontManager.getDefaultPhysicalFont(SunFontManager.java:1246) . at sun.font.SunFontManager.initialiseDeferredFont(SunFontManager.java:1116) . at sun.font.CompositeFont.doDeferredInitialisation(CompositeFont.java:287) . at sun.font.CompositeFont.getSlotFont(CompositeFont.java:376) . at sun.font.CompositeStrike.getStrikeForSlot(CompositeStrike.java:82) . at sun.font.CompositeStrike.getFontMetrics(CompositeStrike.java:97) . at sun.font.FontDesignMetrics.initMatrixAndMetrics(FontDesignMetrics.java:372) . at sun.font.FontDesignMetrics.<init>(FontDesignMetrics.java:363) . at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:315) . at sun.swing.SwingUtilities2.getFontMetrics(SwingUtilities2.java:1125) . at javax.swing.JComponent.getFontMetrics(JComponent.java:1626) . at javax.swing.plaf.basic.BasicGraphicsUtils.getPreferredButtonSize(BasicGraphicsUtils.java:276) . at javax.swing.plaf.basic.BasicButtonUI.getPreferredSize(BasicButtonUI.java:376) . at javax.swing.plaf.basic.BasicButtonUI.getMinimumSize(BasicButtonUI.java:366) . at javax.swing.JComponent.getMinimumSize(JComponent.java:1744) . at javax.swing.plaf.basic.BasicOptionPaneUI.addButtonComponents(BasicOptionPaneUI.java:693) . at javax.swing.plaf.basic.BasicOptionPaneUI.createButtonArea(BasicOptionPaneUI.java:630) . at javax.swing.plaf.basic.BasicOptionPaneUI.installComponents(BasicOptionPaneUI.java:178) . at javax.swing.plaf.basic.BasicOptionPaneUI.installUI(BasicOptionPaneUI.java:141) . at javax.swing.JComponent.setUI(JComponent.java:666) . at javax.swing.JOptionPane.setUI(JOptionPane.java:1860) . at javax.swing.JOptionPane.updateUI(JOptionPane.java:1882) . at javax.swing.JOptionPane.<init>(JOptionPane.java:1845) . at javax.swing.JOptionPane.showOptionDialog(JOptionPane.java:857) . at javax.swing.JOptionPane.showMessageDialog(JOptionPane.java:666) . at javax.swing.JOptionPane.showMessageDialog(JOptionPane.java:637) . at com.smarts.standard.SmStandardApp.showError(SmStandardApp.java:1170) . at com.smarts.standard.SmStandardApp.main2(SmStandardApp.java:865) . at com.smarts.consolidation.SmConsNotificationsApp.main(SmConsNotificationsApp.java:49) . JAVA-EINVOKEFAIL-Java exception during invocation of com/smarts/consolidation/SmConsNotificationsApp.main JVMI-EXCEPTION-Exception occurred

Environment

VMware Smart Assurance - SMARTS

Cause

This is an issue with the font support on the Operating System.

Resolution

OpenJDK on Linux no longer provides font support and VMware Smart Assurance Console requires 32bit version of fontconfig.

Install 32bit version of Fontconfig using below command:
yum install fontconfig.i686

 

 

Additional Information

Impact/Risks:
Missing font support will impact the users ability to use the GUI