Test Smarts Interface(s)/Port(s) in Test Mode without generating alerts.

Products

• VMware Smart Assurance

Issue/Introduction

This article explains the workarouind for following symptoms observed in Smarts.

• How to set an Interface(s)/Port(s) to TEST mode without generating alerts.
• By default, when an Interface(s)/Port(s) is placed in TEST mode, Smarts generates DOWN alerts for the specific Interface(s).
  
  

Environment

SMARTS - 10.1.x

SMARTS DM- 2.x

 

Cause

Under Polling & Threshold, there is a setting which is set to ENABLE, which is also the default setting, and that causes Smarts to generate DOWN alert(s).

Resolution

1. Changing the default setting from ENABLE to DISABLE will suppresses the Interface/Port Testing state diagnosis and prevents Smarts from generating Alerts for those specific Interface(s)/Port(s).

• • From the Console attach to IP Domain
  • Open Polling and Thresholds
  • Select Thresholds
  • Select the correct AMPM (IP) Domain
  • Expand System Resource Groups
  • Select and Expand Routers
  • Select and Expand Settings
  • Select Connectivity
  • On the right pane, scroll down until you see TestingNotificationMode
  • Under that section, you can change the default settings from ENABLE to DISABLE.
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