SVIF-N-ESERVERUNAVAIL-Remote server is unavailable error in MBIM after reboot

Products

• VMware Smart Assurance

Issue/Introduction

Cannot enable Maintenance for Smarts SAM Business Impact Manager (MBIM). The following error is received after Smarts SAM restart when attempting to enable Maintenance for <SAM_Domain>:

Enable Maintenance operation failed:
SVIF-N-ESERVERUNAVAIL-Remote server is unavailable

Environment

Smarts-10.1.x

Resolution

• Start the Smarts Business Impact Manager (BIM) server.
• Add the Smarts BIM domain to the SAM domain as follows:
  • Go to the following location in the Smarts SAM console: Global Manager Administration Console --> ICS Configuration --> IC Domain Configuration --> Domains
• Open a new SAM console and attach to the MBIM domain.
• Add the SAM domain as a topology source as follows:
  • Go to Configure --> Domain Manager Administration Console.
  • Select the BIM server.
  • Go to Topology --> Add Source.
  • Insert the SAM domain name.