SMARTS SAM: how to increase the number of worker threads for escalation?
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SMARTS SAM: how to increase the number of worker threads for escalation?

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Article ID: 332100

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Symptoms:


How to increase the number of worker threads for escalation?

If the performance metrics indicate a performance degradation in Escalation, add worker
threads to improve performance. Increasing threads to 10 worker threads is acceptable,
but keep in mind that more threads may require additional or more capable CPUs. Be
conservative when increasing threads, since this action may reduce the overall resources
that are available and affect performance.

Environment

VMware Smart Assurance - SMARTS

Resolution

As per the SAM deployment guide page 105, you can achieve this using the GUI as per below:



This can be done using CLI as well. Using <SMARTS>/bin/sm_edit, edit the file ../conf/ics/ics-default.xml line 646:

NumberOfWorkerThreads="2"

This change will be reflected after a reconfigure.