Smarts Alcatel SAM Adapter (ASAM): When trying to connect to ‘ASAM’ adapter from 9.4 SAM console error is seen; cannot attach to domain ASAM com.smarts.store.SmStoreException: Cannot find Manager ASAM on server Ciphertext is too large
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Smarts Alcatel SAM Adapter (ASAM): When trying to connect to ‘ASAM’ adapter from 9.4 SAM console error is seen; cannot attach to domain ASAM com.smarts.store.SmStoreException: Cannot find Manager ASAM on server Ciphertext is too large

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Article ID: 332013

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Symptoms:




When a user tries to connect to  ASAM  adapter from 9.4 SAM consoles an error is shown as below



Environment

VMware Smart Assurance - SMARTS

Resolution

Start SAM 9.4 console without TLS using the following parameter:

com.smarts.use_tls to FALSE as in the below example:

sm_gui -Dcom.smarts.use_tls=false