Smart Assurance: Smart Assurance IP is naming a device incorrectly

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


How to verify Smart Assurance IP is using the correct name from DNS

Smart Assurance IP is naming a device incorrectly

Environment

VMware Smart Assurance - SMARTS

Resolution

To verify whether Smart Assurance IP is using the correct name from DNS, use the commands in the following examples, substituting the appropriate host name and IP address. These commands will confirm the device name to IP mapping when naming a device in Smart Assurance IP.  Note that these commands make a call to the operating system, and not a direct call to DNS.

Finding the IP address using the host name
The following command example uses the host name name.smarts.com and returns the IP address 192.168.1.1:

<BASEDIR>/IP/smarts/bin/dmctl -s INCHARGE-AM invoke SM_System::SM-System nameToAddr name.smarts.com

Finding the host name using the IP address
The following command example uses the IP address 192.168.1.1 and returns the host name name.smarts.com:

<BASEDIR>/IP/smarts/bin/dmctl -s INCHARGE-AM invoke SM_System::SM-System addrToName 192.168.1.1