IP Domain Is Naming A Device Incorrectly

Products

• VMware Smart Assurance
• VMware Telco Cloud Service Assurance

Issue/Introduction

Smarts IP domain is naming a device incorrectly, and overview of how to verify if domain is using the correct name from DNS

 

Environment

Smarts 10.X / 2.X

Resolution

To verify whether Smarts IP is using the correct name from DNS, use the commands in the following examples, but substituting the appropriate host name and IP address.

 

These commands will confirm the device name to IP mapping when naming a device in Smarts IP.  Note that these commands make a call to the operating system, and not a direct call to DNS.

Finding the IP address using the host name:

• The following command example uses the host name name.smarts.com and returns an IP address:

<BASEDIR>/IP/smarts/bin/dmctl -s INCHARGE-AM invoke SM_System::SM-System nameToAddr name.smarts.com

 

Finding the host name using the IP address

• The following command example uses the IP address  and returns the host name name.smarts.com:

<BASEDIR>/IP/smarts/bin/dmctl -s INCHARGE-AM invoke SM_System::SM-System addrToName <IP Address>